Hire Space launches in Manchester……

I recently attended an amazing venue showcase and networking event in London – organised by Hire Space, who I’d like to introduce you to.

Hire Space have made a real name for themselves here in London by helping busy PAs and event bookers find and book memorable and exciting event spaces.  The service they offer is free to you and you’re guaranteed a professional and friendly service from their team of event specialists.

I’ve met with the team and have been really impressed with the way in which they work.  What the team at Hire Space are doing they’re obviously doing really well because they’ve recently opened offices in Liverpool, Birmingham and Manchester.

If you’re a Manchester based PA and you’d like to find out more about Hire Space, there’s an event taking place on 22nd January from 6pm til 9pm at Christie’s Bistro.  They’ll be canapés and drinks available, an opportunity to tour the venue, networking with other PAs and to meet the Hire Space team.   I’m going to be sharing a 20 minute training session and I’ll also be running a raffle with a prize of a free of charge place at my upcoming one day workshop “Be a PA with PA – Perfect Awareness”.

Here’s a copy of the invite with relevant links.

Let me know if you have any questions about this event – otherwise I hope to see you next month!

Lindsay x

You’re bloody brilliant, you are…….

Yup – I got your attention with the title didn’t I ?! 1-0 to me then…..

For those who know me, the quirky title (and indeed style in which I write) is reflective of my personality – quirky, honest and pretty down-to-earth – I “say-it-as-it-is”– take it or leave it. And once I get a bee in my bonnet about something then I’m not going to leave it alone until I voice my opinion. So there (blows a raspberry – in a professional way of course!).

The title, and this article, is a result of several “convos” I’ve had in the last couple of weeks. I’ve spent the last few weeks catching up with the “movers and shakers” in the PA world – having taken a few months off due to ill health earlier this year I needed to get back up to speed with how things had moved on in the PA world…..and frustratingly and disappointingly it sounds like I’ve not missed much really. Shame on you PAs.

Whilst I’ve missed the delights of office* show, Vic Darragh’s Hays PA Conference and Lucy Brazier’s ExecSec Live in Dubai, it appear the PA profession has stalled. Come on PAs. It’s time you got in to gear and moved the profession forward.

Have you stopped to think about the extent of the tasks you’re involved in day-to-day? Have you compiled a list of skills and attributes that you believe it’s essential to have as a successful PA? And then checked off those you believe (and know) you excel at? Have you thought about the members of staff in your organisation who come to you as the “fountain of all knowledge” in your organisations – “Go and ask xxxx’s PA – they’ll know!” ………

Yup – you’re bloody brilliant, you are.

But you don’t realise it. And therein lies the problem.

Until you realise your worth as a valued and essential member of your organisation then the PA profession has no
hope of moving forward. As a former PA myself, I’m passionate about championing the role and helping PAs and EAs worldwide realise their true worth in an organisation….and whilst there’s so many of you that truly need this “wake up call” then I’ll never be out of a job – 2-0 to me then……….

About the author: Lindsay Taylor, a former PA herself, is passionate about championing the role of the PA and helping PAs and EAs worldwide realise their true worth in an organisation……….famed for delivering fun, down-to-earth and jargon-free learning as Director of Your Excellency Ltd.

Trick or Treat? Where do you get your motivation from?

As Halloween approaches, here’s some food for thought for you all!

Are you motivated by fear and being spurred into action because you may be punished or something may happen that you don’t like or don’t want? (Trick)

Or are you motivated by thoughts of niceties and rewards that you will gain (Treat)

We are motivated by either
– External factors, the outside world and other people which is called “extrinsic motivation”
– motived from within ourselves, our personal drive based on interest and enjoyment in a task – which is called “intrinsic motivation”

Thinking about extrinsic motivation, there are 2 distinct types, namely

– The threat of punishment for misbehaviour (Trick) and
– Being rewarded for showing a desired behaviour (Treat)

So what’s motivating you right now?!

The case for coaching: your questions answered

The Case for Coaching
Your questions answered…….

What is Coaching?

Coaching is a term used for a Programme of one-to-one sessions that enable you to gain greater awareness and an understanding of how to accelerate and achieve your full potential.

According to the CIPD (Chartered Institute of Personnel & Development), Coaching is a “skilled activity which should be delivered by people who are trained to do so”. With no regulatory body here in the UK, there are many individuals claiming to be “Coaches” with little or no specialised training or qualifications. Only yesterday I read an article written by a “Coach” who transposed the terms “coaching” and “mentoring” as one and the same thing – this is concerning to me and I’d like to explain the difference.

Whilst Mentoring is an incredibly useful development tool – whereby a more experienced, knowledgeable and skilled colleague supports the development of a more inexperienced collage or member of staff – it is not Coaching.

Mentoring is generally a longer term relationship with an emphasis on a directive approach, whereas Coaching is a shorter-term Programme with more emphasis on a non-directive approach.

What do you mean by non-directive?

Whereas a directive approach provides advice and solutions, a non-directive approach is based on the Coach asking open, thought-provoking questions of you, the Coachee (the person being coached). This allows space and time for you to express yourself in your own way – and come up with your own solutions. When you come up with your own solutions you have a sense of empowerment and confidence in putting into action those ideas and solutions.

A good Coach has been trained in listening and communicating effectively. As an experienced Coach myself, I believe it’s as much about what the Coachee does not say as what they do say – or how they say something or react to a thought-provoking question.

So what else makes a good Coach?

Good Coaches work with you to ascertain your goals and outcomes and develop a truly personalised and bespoke Programme. They will help you identify the tools, strategies and thinking you need to be successful in your role. They will ensure you have the motivation and confidence to move forward.

I personally believe a good Coach is one who holds a coaching qualification and is preferably a member of a professional body of Coaches – demonstrating their commitment to the profession.

So, what does a ‘typical’ Coaching Programme look like?

Our most popular Programme is made up of 5 X 90 minute sessions. Each session is about a month apart in order for you to explore and practice the skills learned during that session.

A good Coach will have your ultimate success and development as their goal – so ideally will be available between sessions (via telephone or email) so that you have the instant support, feedback and opportunity to discuss learning experiences. As to the content of the Coaching sessions, there is no ‘one-size fits all’ Programme. Your Coaching Programme is just that – yours.

What will I get out of a Coaching Programme?

As I’ve emphasised earlier, because each Coaching Programme is bespoke and personalised to the individual, what you will specifically get out of a Coaching Programme will be very different to your colleague. In essence, once you’ve identified what skills and learning you need or want to develop yourself, a Coach will work with you to ensure you achieve these.

Whilst new skills and learning will be shared with you, the non-directive emphasis of coaching means that very often you will come up with your own ideas and solutions to put into practice – this is a great motivator and confidence-booster. In a way, the Coach acts as a catalyst to help you unlock your thinking. Very often you have all the answers – it just takes an impactful and thought-provoking question to bring the answer to the surface!

According to a Survey conducted by the International Coach Federation (Client Survey Copyright 1997 -2000 – International Coach Federation) the outcomes most clients attribute to coaching are: •A higher level of self awareness : 67.6%
•Smarter goal setting: 62.4%
•A more balanced life: 60.5%
•Lower stress levels: 57.1%

A-Z Pearls of Wisdom resumes!

“Honesty is the first chapter of the book Wisdom” (Thomas Jefferson)


Having taken some time off over the last few months, I am absolutely delighted to be back sharing Pearls of Wisdom with you and resuming this series of articles.


Wellbeing – how high is it on your agenda?

The more I develop the work I am doing around “wellbeing in the workplace” the more I realise that we truly do need to accept that like many things there really is no “one size fits all” approach to this. What one person thrives on will be the undoing of another and I am sceptical of any person or system that claims to know the way, or that works for everyone. What one person finds to be their absolute truth will be the opposite truth to someone else, and the challenge comes in us taking responsibility for working out what works for us personally.

Read more

Red lorry, yellow lorry: How to work quickly and efficiently without getting tongue-tied

As a busy PA and Executive Assistant having to “think on your feet” is part and parcel of your role – you need to work quickly and efficiently without getting tongue-tied – in order to foster credibility and respect in your workplace.

Read more

Your Excellency launches new look website!

Welcome everyone to our new look website!  We would be delighted to hear your feedback.