As a new learner with us, we are really excited about supporting you on your career & learning journey. Here’s our top tips to ensure you have the best experience.

Define your values to create a healthier, happier life: Guest Blog Post from Lorraine Groves, Your Excellency Wellness Associate

⭐️The Art of the Smile⭐️

I’m excited about this article. Just typing the title (which I’m picturing Vegas-style in rainbowed neon lights) has a feel good factor to it. It’s making me smile.

I’ve Googled the definition of “smile” and now I’m frowning. I’m a tad disappointed in the definition. According to Wikipedia it’s

“A facial expression formed by flexing the muscles near both ends of the mouth and by flexing the muscles throughout the mouth”.

Let’s consider combining Logical and Lateral (or creative) thinking to promote a solution focused office.
Logical Problem Solving
Logical problem solving, as it’s name implies, follows a logical sequence – you clearly move from one related thought to another and base your analysis on factual data and information. Find out

What is fact here?
What do I already know?

How and where can I find out the data and information I need?

Who would be able to help me?

One of the easiest, and most memorable processes to follow when problem solving is the IDEAL model (attributed to John Bransford & Barry Stein in their book Problem Solver 1984)

This model will keep you on track to ensure your problem solving is robust and effective and that you don’t miss any of the crucial stages of the process.

You’re probably the “go to” person when problems arise at work aren’t you? The expectation from your Executives and your team is that you have all the answers and with a wave of your metaphoric magic wand can deliver and save the day!

Let’s start with identifying those presentations that have made an impression on you. Which ones are the most memorable? And what are they memorable for? Do you have a favourite presenter? What are your reasons for picking them?

The reason you’re reading this probably means you were intrigued by the title – and you thought “Yep, actually. That’s me. I’m not getting the recognition I deserve”.

Lindsay Taylor, expert PA & EA Trainer shares her strategy for exceptional networking when in person events resume!

Why SMART goals need to be SMARTER The star of “goal setting” since the 1980’s when first introduced by American Consultant George T Doran in his whitepaper “There’s a SMART

You know when you start something new and you’re a bit clunky and slow at it?  I find that really frustrating. You see, my perfectionist streak and impatience kicks in

“The Apprentice” always causes a bit of a stir doesn’t it?  People growl at the deepening chasm between the candidate’s egotistical claims of business skills and their evident fails at

Consider Words, Tone & Body Language Based on the research of  Harvard Professor Albert Mehrabian, face-to-face communication when sharing our thoughts and feelings, can be broken down into three areas

Use Towards Language ‘If you believe you can or believe you cannot do something, either way you are likely to be right”  Henry Ford To inspire and motivate (yourself and

Tailor your language! Tailoring your language to the person you’re communicating with means they can better identify with what you’re saying.  It’s a surefire way of getting on the same

I love sharing management and leadership theories with my PA and EA clients. There is something immensely satisfying about the PA who, eyes wide in realisation, announces “So there’s a

Did you know that, whilst we access all five senses to “make sense” of our worlds (we see, hear – feel – touch and emotions, smell and taste),  most of

Emotions are running high during this global pandemic. The need to recognise, understand and manage these emotions is crucial as we strive not just to survive but to thrive through