Accelerate your career and boost your confidence

Study online for a recognised and respected industry qualification

…and defer payment with our exclusive ‘Train now pay later!’

Flexible online studying around your family and life

Bulletproof your career and future with a professional qualification

With the turbulent world we are all experiencing right now, it’s never been more important to bulletproof your career by studying for recognised qualifications.

  • Invest in your personal and professional growth
  • Flexible online studying around your family
  • Accredited industry recognised qualification
  • 'Train now pay later' with flexible payment terms
  • Accelerate your career and earnings
  • Boost your own confidence in the workplace

"I gained so much more than just a qualification from the course. I have gained the knowledge that I can succeed and that with support anything Is achievable."

Marion, Executive Assistant at HSBC

What is an IAM accredited qualification?

The IAM is the Institute of Administrative Managers. They are one of the longest standing management institutes in the UK with the focus on developing exceptional business leaders, professional managers and administrators helping you to build a successful career and fulfil your potential.

As one of the UK’s leading training companies for ambitious Executive Assistants, Personal Assistants and administrative professionals, Your Excellency delivers two IAM qualifications:

IAM Level 3 Award in Professional PA & Administration Skills

This qualification has been designed to develop the knowledge and skills required by professional administrators.

To achieve the Award you need to complete 5 one day training units from a selection of 12.

The level of this training is delivered to A-Level standard.

IAM Level 4 Certificate in Office & Administration Management

This qualification has been designed for those who are already operating at a more senior level as experienced PAs, Executive PAs, Office and Administration Managers.

To achieve the Certificate you need to complete 3 two day training units from a selection of 4.

The level of this training is delivered to university degree standard.

Is this qualification right for you?

Both the Level 3 and Level 4 IAM qualifications are perfect for ambitious administrative professionals who want to:

  • Accelerate their career prospects by studying for a recognised qualification
  • Make an immediate impact in their current organisation by implementing the instantly usable training
  • Study for an industry recognised qualification that employers are actively looking for
  • Invest in their self development and personal growth with studying that fits around their life
  • Learn new skills and develop existing ones

Our accredited training courses have attracted a wide variety of industry professionals including:

  • Personal Assistants
  • Executive Assistants
  • Executive Administrative Assistants
  • Senior Administrative Assistants
  • Office Managers
  • Office Assistants
  • Administrative Team Leaders

What will you learn on the course?

Aside from the personal growth and development you’ll gain from studying for the IAM qualification, you’ll gain access to resources, networks and a diverse range of practical skills all of which are instantly usable in your role, including:

  • Principles of Writing for Business (Level 3)
  • Principles of Managing Workload (Level 3)
  • Principles of Business Event Management (Level 3)
  • Introduction to Marketing for Administrative Managers (Level 3)
  • Introduction to Project Management for Administrative Managers (Level 3)
  • Principles of the Use of NLP to Enhance Communication (Level 3)
  • Principles of Persuasion and Influencing Skills for Administrative Managers (Level 3)
  • Principles of Human Resources for Administrative Managers (Level 3)
  • Principles of Finance for Administrative Managers (Level 3)
  • Produce Minutes of Meetings (Level 3)
  • Principles of Self Development (Level 3)
  • The Role of the Personal Assistant (Level 3)
  • Management Skills for Senior Administration Staff (Level 4 only)
  • Commercial & Business Awareness for Senior Administration Staff (Level 4 only)
  • The Role of the Executive Personal Assistant (Level 4 only)
  • Effective Office Management (Level 4 only)

Video Feedback: Don’t take our word for it, hear from one of our Level 4 Graduates Gemma

Meet your course trainers

Lindsay Taylor

Lindsay believes that PAs are some of the most unsung heroes in any organisation. She should know, having spent 10 years as a PA/EA to high profile CEOs in transatlantic organisations like Transamerica Corporation. She has organised major international conferences and events and led large teams of administrative and secretarial staff, so fully understands what a great PA looks like. That’s why she is passionate about raising the profile of PAs and EAs so that they receive the kudos and recognition they deserve.

Lindsay wanted to develop her skills to give something back, so retrained as a Neuro Linguistic Programming (NLP) Coach. NLP is the practice of understanding how people think, feel, react to situations and use language to deliver excellent performance. Her training gave her one of those ‘light bulb moments’. The more a PA understands how they tick as an individual and how their Executives and colleagues operate, the more effective and confident they will be. And that’s why she has designed interactive and jargon-free courses that provide everything a PA needs to become an exceptional performer.

She has introduced accredited qualifications for PAs through Your Excellency to provide additional credibility. But most importantly, she thinks training should be jargon-free and fun! She is determined to create a community of exceptional PAs who deliver excellent performance for their Executives, their organisations and most of all, for themselves.

Lindsay is the proud author of ‘A-Z Pearls of Wisdom for Executive PAs’, an invaluable resource to help PAs perform at their best and writes regular articles and features for admin magazines and websites including the highly regarded Executive Secretary Magazine.

Malcolm Taylor

Malcolm is a leading business performance coach and trainer with the ability to translate theory into practical solutions. Malcolm was a highly successful Finance and Operations Senior Executive working in the Technology sector across the globe for over 20 years.

Many of the challenges and issues he may help you overcome, he’s faced himself. The result; he can coach you more effectively by using his breadth of experience.

Malcolm is a trained Master Coach and NLP Practitioner. He also has specialist status in NLP for sports personnel. That means he can really help you develop as a leader, as a business performer and as a person by using the very best techniques learnt in the sports world. Malcolm’s passion is to get the best out of people.

Whether you work in the private or public sector, and no matter what industry, Malcolm’s coaching, team-building events and training programmes will give you all the tools you need to be a winner.

Given many of the insights Malcolm provides come from sport, it may not be surprising to know that he is a sports fanatic. Whether playing, watching or coaching, he can often be found involved in rugby, cricket or golf.

(Discover which level is right for you and ask any further questions)

Case study: Read Marion's story and find out how she's benefited from our training

The training we have been providing for over 12 years has seen ambitious EAs and PAs like you fast track their careers. For some they have even changed career paths as a result of the new skills they have learned from the course. It has given them confidence and made them feel more valued in their company.

One such success is Marion, an Executive Assistant working at HSBC. She researched several course providers before settling with Your Excellency. Her motivation was simple “My reason for choosing them as my provider was the welcoming and ‘no-question-is-silly’ attitude that I received from day one.”

She went on to explain “Lindsay is a passionate trainer and her teaching style makes learning fun. Everyone is given a chance to speak and voice their views. I gained friends whilst on the course and people that I share passions with.”

Asked if she would recommend the training to friends or colleagues, Marion said “I gained so much more than just a qualification from the course. I have gained the knowledge that I can succeed and that with support anything Is achievable.

But why did she want to gain the qualification in the first place? “I wanted to gain some qualifications that where relevant to my job and career path. Validation and to learn more about skills that I already use.”

Marion is just one of many EAs and PAs we have trained over the years. 

Want to join her? 

Book a discovery call with our team to find out more.

What are people saying about our training and coaching?

Learning with Lindsay is what has pushed me forward in my career and also in my personal life
Marion Marling
Lindsay really knows her stuff and I’m very confident to recommend her for any corporate trainings or personal coaching.
Office Manager
Docomo Intertouch
Lindsay exudes friendly professionalism, teaching instantly useable skills in a down to earth manner.
Private estate (uk)
Thank you very much for delivering a thoroughly detailed and well planned course which kept me engaged throughout. Honestly, it was one of the best courses I’ve attended in some time and it was all down to your execution!
local authority (uk)