Let’s consider combining Logical and Lateral (or creative) thinking to promote a solution focused office.
Logical Problem Solving
Logical problem solving, as it’s name implies, follows a logical sequence – you clearly move from one related thought to another and base your analysis on factual data and information. Find out

What is fact here?
What do I already know?

How and where can I find out the data and information I need?

Who would be able to help me?

One of the easiest, and most memorable processes to follow when problem solving is the IDEAL model (attributed to John Bransford & Barry Stein in their book Problem Solver 1984)

This model will keep you on track to ensure your problem solving is robust and effective and that you don’t miss any of the crucial stages of the process.