For Executive & Personal Assistants who want to elevate their skills and unlock their potential

Book an All Access Pass for £179 inc VAT

Invest in your personal and career growth with our Series 6 All Access Pass! For just £179 inc VAT, you can book six impactful sessions, saving you £55 and giving you six months of continuous personal and professional development

Series 6 - Lunch N Learn LIVE Achieving Success Sessions Schedule

The Growth Mindset : From Potential to Performance
20th May 2026

This Session focuses on mindset shift and proactivity in personal growth, foundations for excellence. You will identify what The Growth Mindset is and how it differs from a fixed mindset. You will reframe setbacks, interpreting challenges as opportunities for learning and development. You will develop resilience by applying techniques to strengthen persistence enabling you to bounce back after challenges.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Clarifying Values & Purpose : Your Internal Compass
22nd June 2026

This Session is based on principles of self-awareness and living intentionally, vital for proactive development. You will identify your personal values and recognise how these influence choices, motivation and behaviour. You will define your personal purpose to articulate a meaningful mission for your development then align your actions with your purpose.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

SMART Goals for Personal Excellence
14th July 2026

At this Session you will cover effective goal setting to ensure you set Specific, Measurable, Achievable, Relevant and Time-bound goals. You will learn about accountability and motivation and the techniques you can apply to stay responsible and motivated towards achievement of your goals.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Building Positive Habits for Excellence
11th August 2026

At this Session you will learn that effective self-development depends on consistent habits that reinforce professional and personal gains. You will understand how habits form and how they drive long-term behaviours. You will learn to identify and shift habits that hold you back, creating routines that support your ongoing productivity and growth.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Proactive Time & Energy Management
16th September 2026

At this Session you will learn that proactivity in managing workload, energy and focus supports excellence in all areas of your life. You will be introduced to prioritisation frameworks to help you decide what truly matters when aligning time with top priorities. You will explore how to recognise and protect your energy cycles to optimise peak performance and cover techniques to plan ahead and reduce reactionary stress.

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Mindful Success : Emotional Awareness & Self-Reflection
6th October 2026

Incorporating mindfulness and reflection helps sustain personal growth and proactive behaviour. At this Session you will cover techniques to recognise emotions and their impact on performance. You will take away learning on reflective practice and mindfulness exercises to stay grounded and responsive rather than reactive.

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Series 5 - Lunch N Learn LIVE Emotional Intelligence Sessions Schedule

Emotional Intelligence : What is it?
November 12th 2025

This Session provides a framework and introduction for Series 5 where we are honing in on Emotional Intelligence.
We will explore what EI is, where the term “Emotional Intelligence” derives from, how it is absolutely relevant to the EA/PA role and the benefits of being Emotionally Intelligent. We’ll then break EI down into the different domains and I will provide an overview of each domain.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Emotional Intelligence and Assertive Communication
December 16th 2025

A key Emotional Intelligence competence is being able to control your emotions. At this Session we’ll be talking about that human “fight or flight response” or behaviour that you might experience in challenging situations. I’ll share the “Assertiveness is as easy as ABC Model” with you, we’ll define assertiveness and align it to the 3Vs of communication to pull together a comprehensive checklist of HOW to communicate assertively I’ll also share a pyschologically proven assertive model with you which helps you format your response in challenging situations.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Self Awareness and Feedback
January 14th 2026

Feedback. It’s something that is available to each and every one of us to take advantage of. We can use feedback as a development tool and it is instrumental in ensuring you and others are high performing. Feedback can be used to motivate yourself and your team members and it’s integral to building competency in the EI domain Self Awareness. At this Session we’ll identify good practice when it comes to feedback – you’ll understand that it’s good to seek feedback not only from your supervisors (called “downwards feedback”) but also from your subordinates (called upwards feedback) and we’ll define the criteria for high quality feedback. I’ll then introduce you to some proven feedback models that can be easily and effective put into practice.

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A Love letter to yourself : Emotional Intelligence and Energy
February 12th 2026

Note the date for this Session – we’re approaching St Valentine’s Day so we are going to focus on some TLC for yourself. At this session we’ll run through how you can maintain your energy, focus and motivation particularly when faced with change. I’ll share the four energy dimensions and encourage you to identify changes to your routines that will rejuvenate you. We’ll consider what happens when you’re faced with change using the analogy of The Change House and you will start building up an impressive vocabulary of emotional labels to articulate how you are feeling.

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Step into my shoes : Empathy & Emotional Intelligence
March 19th 2026

Empathy, a domain of EI I is about being able to metaphorically “step into someone else’s shoes” and to consider a situation from another person’s perspective. It’s about being able to widen your perspective particularly in challenging situations and to communicate assertively whilst fostering respect. At this Session we’ll understand the value of curiosity (versus judgement) to unlock empathy. We’ll explore the five elements of empathy and how you can use different “lenses” to widen your perspective of the world.

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Achieving Success with Emotional Intelligence
April 9th 2026

Is there something you’ve been putting off achieving? Maybe you haven’t had the time to sit and work through it or you’re procrastinating over it for whatever reason? If so, then this Session is going to be perfect for you! Bring that thing with you at the forefront of your mind and I’ll help you work through a proven model that ensures successful achievement of your goals and outcomes. This session will ensure we end our Lunch n Learn LIVE Emotional Intelligence Series on an emotional high!

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Series 4 - Lunch N Learn LIVE Sessions Schedule

Conducting a Personal SWOT
May 15th 2025

At this interactive session you will be invited to conduct a Personal SWOT, a fantastic way of gaining a snapshot of “you” at a moment in time and developing your personal strategy. You may already be aware of SWOT analysis, where you identify Strengths, Weaknesses, Opportunities and Threats. A SWOT analysis is normally conducted on an industry or organisational level to help a business identify their strategy. A personal SWOT is similar in that you are identifying Strengths, Weaknesses, Opportunities and Threats – this time though in relation to YOU – so on a personal level. The resulting information can be hugely insightful and useful for you to give yourself feedback as to “what next”.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Social Media: 50 Shades of Social
June 18th 2025

Join Kati Noakes, owner of K N Communications a renowned social media specialist as she shares her infamous “50 shades of social” session. Engage your audience on social media and leave them wanting more. At the end of this session you will be able to - Navigate the algorithm like a pro - Engage with key influencers & making real connections - Create content that speaks to your ideal audience - Work smarter, not harder (because who has time to be online 24/7?!)

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Financial Awareness - What is working capital? July 17th 2025

Once you have an awareness and understanding of some of the terminology and jargon of the world of finance, it isn’t as complicated as you are led to believe! In this Lunch & Learn Live session, delivered by Joshua Taylor you will learn: • How to read and interpret a Position Statement (Balance Sheet) • Understand terminology including receivables / debtors and payables / creditors • Gain an awareness of the importance of working capital and cash

Access all six webinars with the All Access pass for £179 inc VAT and save £55

B is for Beliefs : Fostering a positive mindset
August 14th 2025

Based on Lindsay’s award-winning book “A-Z Pearls of Wisdom for Executive PAs”, at this interactive learning session you will understand • The difference between limiting and enabling beliefs • The motivational language used for enabling beliefs • How to apply enabling beliefs and presuppositions to unlock yours and others thinking, particularly in situations where you feel “stuck” • How to foster a positive mindset

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Listen Up! The ART of Listening
September 11th 2025

Poet Alfred Brendel said “The words “LISTEN” and “SILENT” contain the same letters” which definitely makes you think doesn’ it? At this interactive session you will - Be introduced to Active and “Whole Body” listening - Identify the barriers to effective listening - Develop strategies to limit and navigate barriers to listening - Refine your listening skills

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Marketing: Creating a value proposition
October 16th

A Value Proposition is a statement that articulates the benefits of a product or a service to consumers. In this Lunch and Learn Live session, and the first one centred around a marketing topic, Joshua Taylor will share: • What makes a strong value proposition • How to utilise a value proposition canvas and create a value proposition • How the value proposition links to the marketing funnel

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Book an All Access Pass for £179 inc VAT

Invest in your personal and career growth with our Series 4 All Access Pass! For just £179 inc VAT, you can get access to six impactful sessions, saving you £55 and boosting your continuous personal and professional development.

Series 3 - Lunch N Learn LIVE Sessions Schedule

Tailoring your communication : VAK’s Amazing!

Sometimes you just “get on” with people in your team – you feel like you’re on the same wavelength. This is probably because you have a similar communication style and you’re talking “the same language”. Sometimes you might feel a “disconnect” with people in your team. This could be because you are talking “a different language”. By adapting your language and communication style to suit others, you can create better rapport. This Session could “create the difference that makes the difference” for you when it comes to creating and maintaining the very best working relationships.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Top Time Busting Tips for Microsoft 365 Applications

Join Shelley Fishel, The MS Office Maestro as guest host for this Lunch & Learn LIVE session. You will learn: - Add Pizazz to your presentations and use some AI features to create them faster - Excel tips to save you time - Make sure your documents are accessible - Work with Outlook and OneNote to streamline notetaking and important email storage. - Work together better in Teams

Access all six webinars with the All Access pass for £179 inc VAT and save £55

The AI advantage: how to make AI chatbots your superpower

Join Fiona Young of Carve, Expert AI Trainer for this Lunch & Learn LIVE session. It is perfect for EAs, PAs, VAs and Administrative Professionals who want to shortcut admin drudgery by mastering the use of AI Chatbots. You’ll come away armed with a ton of new use cases and skills to dial in your prompting for high-quality outputs • Grasp at a high level what LLMs are, how they work and their key limitations • Know all the ways you can use AI chatbots at work • Understand what prompt crafting is, key elements of a great prompt, and pro tips to optimize prompts You'll save time on admin drudgery, improve the quality of your work, and carve out extra capacity for more high-value human work.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Mastering the art of Motivation

The most influential leaders are able to motivate others by understanding their motivational traits. At the end of this Lunch and Learn LIVE workshop you will be able to implement strategies to ensure you can be a motivational leader yourself to get the most out of your team. You will understand your own personal motivational drivers and how to effectively communicate this with others so you feel valued for your contributions in the workplace.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

AI : Time Mastery

Join Shelley Fishel, the MS Office Maestro for this exciting Lunch & Learn LIVE session on Artificial Intelligence and Time Mastery. It is perfect for EAs, PAs, VAs and Administrative Professionals who want to leverage Artificial Intelligence to save them valuable time

Access all six webinars with the All Access pass for £179 inc VAT and save £55

An introduction to business strategy for the EA and PA

The most successful PAs are able to fully support their management and leadership teams because they have an understanding of business strategy. In this session, you will explore the meaning of “strategy” and gain an appreciation that strategy can be applied to all walks of life including personal, project, sector, industry and business. How to use SWOT analysis for internal considerations of a strategy and how to use PESTLE for external considerations of a strategy will also be covered.

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Series 2 - Lunch N Learn LIVE Sessions Schedule

Leadership Level Up for EAs and PAs

At this thought provoking session we will explore leadership characteristics and what makes a leader. You will take away practical solutions to help you identify how to level up your own leadership skills to inspire and motivate yourself and your colleagues.

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Workplace wellness: Are you READY?

For many of us, our workplace is no longer confined to the office space at our organisation’s headquarters. It is now expanded to include a place and space in our homes. At this session and with the handy READY Model, you’ll take away practical solutions to ensure you maintain your wellness in the workplace, wherever that workplace is.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Artificial Intelligence (AI) for EAs & PAs - Part 2!

Join our new and updated AI webinar to discover the transformative power of AI and ChatGPT in the dynamic roles of Executive and Personal Assistants. Explore practical applications of these cutting-edge tools in your daily tasks, enhancing efficiency and decision-making. This session promises to equip you with the knowledge and skills to seamlessly integrate AI into your professional toolkit, offering a glimpse into the future of administrative excellence. Don't miss this opportunity to stay ahead in the ever-evolving world of technology!”

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Productivity Boost - The Art of saying "NO"

At this interactive session we will explore how to boost your productivity by maintaining boundaries and saying “no” professionally and assertively.

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Project Management Skills - Part 2!

At this session you will be able to differentiate between the Project Preparation and Project Planning phases of project management. You will learn how to implement project planning tools including a Gantt Chart.

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The Language of Leadership

Explore the language of leadership at this thought-provoking session. Understand the impact you can create by choosing specific words and being selective with your communication style and delivery. Take away instantly useable and practical suggestions that will gain you the respect of your team members and ensure you can inspire and motivate yourself and others.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Series 1 - Lunch N Learn LIVE Sessions Schedule

Leveraging the Power of AI and ChatGPT for EAs and PAs

Discover how AI can revolutionise your workflow. Explore how ChatGPT can streamline communication, schedule appointments, and manage tasks with ease. Harness AI’s potential to be the ultimate assistant to your assistance.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Assertiveness & dealing with challenging situations

Cultivate the skills needed to be assertive and tackle challenging situations head-on. Identify what assertiveness is in terms of the Verbal, Vocal and Visual elements of communication. Apply a proven model to challenging situations.

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Communicate with IMPACT

In your privileged positions as EA/PA, you get to see, hear and experience what's happening in your organisations from the "shop floor" to the Board Room table. You are, therefore, ideally placed to put forward your ideas, proposals and suggestions to ensure a continual evaluation of effective working practices. At this fun and beneficial session, you'll learn how to communicate your ideas with real IMPACT.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Manage Your Energy

"You can't pour from an empty cup - take care of yourself first!"
Join us at this thought-provoking session to explore how you can replenish and renew your personal energy. Discover the 4 energy dimensions and identify strategies you can instantly apply to ensure your effectiveness and efficiency.

Access all six webinars with the All Access pass for £179 inc VAT and save £55

Essential Finance Skills for EAs & PAs

Is Finance a complex puzzle that feels like a barrage of jargon? Explore financial concepts with ease, and learn how to read and interpret key Financial Statements including the Income Statement / P&L

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Project Management Skills for EAs & PAs

Master one of the essentials of Project Management: The Importance of Project Preparation and Business Cases

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Frequently Asked Questions

Q: Are the sessions recorded, and will we get a replay if we can’t make the session?
Yes, all webinar sessions will be recorded and a replay link will be sent to you in case you miss the sessions for unforeseen circumstances.

Q: What times are the sessions?
We are planning on the sessions being 12.30pm – 1.30pm. The content will make up most of this time with a short Q&A at the end of each session

Q: Do I have to have my camera/audio on to join the sessions?
No, all cameras will be off to minimise disruption and allow you to focus on the presenter.

Your Lunch n Learn LIVE Series Host & Trainer

Lindsay Taylor
Co-founder and Director of Your Excellency Ltd

Your Lunch n Learn Live host and trainer is Lindsay Taylor, Co-founder and Director of Your Excellency Ltd. 

Lindsay is an experienced EA having spent 10 years as a PA/EA to high profile CEOs in transatlantic organisations like Transamerica Corporation.

Lindsay is also the published author of the award-winning ‘The A-Z Pearls of Wisdom for Executive PAs’.

Lindsay produces a monthly industry podcast called The EA/PA Chataway with Lindsay and also writes a weekly Lunch N Learn newsletter sharing her wisdom and industry insights.

Lindsay also recently spoke at The PA Show 2024 in London to a ‘standing room only’ audience.

Lindsay is the host and lead trainer for a number of the sessions and will be joined by Guest Trainers on others.

Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

The knowledge and skills you will learn will be equally useful within your professional role and personal lives.

IAM are one of the oldest professional bodies for business and administrative managers in the UK.

If enrolling in The Mini MBA Programme, you will have 3 months Associate Membership status of the IAM.

The IAM are the Accrediting organisation for The Mini MBA. 

Existing IAM members are eligible for 15% discount on listed training prices.

 

Your Excellency offers professionally recognised  Qualifications through SFJ Awards.

SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional Executive Assistant, Personal
Assistant & Administration Skills. This qualification is incorperated into The Essential PA Programme.

Reserve your place on the SFJ Awards Qualifications

Grow your confidence and study for an accredited, industry recognised professional qualification.

RESERVE YOUR PLACE ON THE MINI MBA

Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.