| Welcome to 🍏Lunch n Learn with Lindsay🍏 Issue 243 One of our Essential PA Programme learners had a moment of realisation last week… “Oh. My. Goodness”, she said “I’ve just realised Josh is your son!” Yup! That’s correct. We are family owned and run business…and that is something we are incredibly proud of. Pictured below is Malcolm (my husband), me and Joshua, our son. You can find out all sorts of things about us on our webpage here. So why are we proud to be a family business? And, more importantly, what does it mean for you? It means we care for you, our valued learners. You see, it’s important to us that the learning experience you have with us is supportive and professional. We want you to succeed in your career and learning journey. We get SOOOO excited when you achieve that qualification OR you step up to having those challenging conversations, saying “no” to maintain work boundaries OR secure a promotion because you’ve proved you’re really good at what you do! We believe the HOW and WHO behind your learning journey matters just as much as the WHAT. We care and ensure: 1️⃣ A personalised service: Family-run businesses often go the extra mile to create tailored learning experiences. At Your Excellency Limited we take time to understand your unique goals, providing a truly customised approach. 2️⃣ Passion and Commitment: We don’t just deliver training—we live it. Family-run businesses are built on passion and long-term relationships, not quick wins. Did you know that 70% of consumers trust family businesses more because of their authenticity and values? (Source: PwC Family Business Survey) 3️⃣ Consistency and Expertise: At Your Excellency, we’ve been designing and delivering learning for 18 years, specialising in Programmes for Executive Assistants, Personal Assistants and Administrative Professionals. As Co-Founder and the lead facilitator for our Essential PA Programme, I’m a former EA and PA myself and draw on over 30 years experience of the profession to ensure quality, relevant and impactful learning. 4️⃣ Stronger Connections: When you learn with a family-run business, you’re not just another client—you’re part of a community. That sense of belonging enhances the learning experience and creates lasting professional relationships. Don’t just take our word for it either. Head to our Learner Success Stories to hear from our learners and Graduates. Read some of the amazing comments below from our Essential PA Programme and our Mini MBA Programme. And, if you then decide you’d like our support on your career and learning journey, get in touch. We’d love to welcome you to the Your Excellency family! |
The Power of Serendipity : Why Happy Accidents Still Matter in the EA & PA Profession
Sometimes the most meaningful opportunities arrive disguised as ordinary moments.
