Lunch and Learn with Lindsay – Issue 291: Let’s elevate the profession!

Last week – 22nd April 2026 – was Administrative Professionals Day. That same day some exciting research went LIVE – The Global Skills Matrix 2026.

Built on 3,221 responses from 69 countries, The Global Skills Matrix is the most comprehensive examination of the administrative profession ever undertaken.  You can download your copy of The Global Skills Matrix here and you’ll find my blog post here on this topic an interesting read too.

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Global Skills Matrix 2026

Built on 3,221 responses from 69 countries, The Global Skills Matrix 2026 is the most comprehensive examination of the administrative profession ever undertaken.

Trustpilot reviews from Course and Programme Graduates

Rachel Barker
"Great training session"
I completed the Making Sense of Business Finance for EAs & PAs. Such a great training session with Josh. He made it so easy to understand each of the sections and the use of our own company filings to use as examples was a really nice touch. I have previously attended the Lunch & Learn live webinars which were also very well presented and well thought out. Such a great training company. I am so pleased to have found somewhere I can hone, update and develop my PA skills with. Thank you!!
Hannah Ghinn
"The best training for PAs out there!"
Lindsay and the team are incredibly welcoming, making my experience on the training course engaging and exciting. I learnt some fantastic applicable skills that I have been using in my role, helping me to progress and grow in confidence.
Fi Mcmartin
"Best development decision I made"
I have had the pleasure of doing 2 courses with Your Excellency, and they really are truly exceptional! The Mini MBA programme with Malcolm has been a key contributor to my progression as an EA, providing me with the confidence and expertise to develop myself and my role further in the right areas within the business. The Finance masterclass with Josh was invaluable to my growth in financial literacy and understanding. The confidence I gained from class was phenomenal. Both Malcolm and Josh were professional, friendly and empowering.. their knowledge is second to none. My biggest takeaway from working with Your Excellency is that they truly understand the role, the expectations and the necessary skills required for the EA/PA role, and how this can be transformative for development. This is really difficult to come by within any industry, and these guys have it nailed!
Amanda Bagga
"One of the Best Programmes for EA's"
I'm incredibly grateful to have been part of one of the pioneering Mini MBA cohorts with Your Excellency – it's undoubtedly been the most rewarding decision I've made. The intimate class sizes were a true blessing, allowing the exceptional trainers, Malcolm and Lindsay, to offer personalized guidance that was simply invaluable. I can't express enough how much I cherished the knowledge exchange among participants; it was a wonderful opportunity to connect with and learn from fellow professionals in our field from across the globe. The stories shared and experiences discussed were truly priceless. This outstanding Mini MBA program has been instrumental in broadening my horizons, equipping me with the confidence and expertise to explore new avenues within my organization. I'm sincerely thankful for this transformative experience and the doors it has opened for my professional growth
Beth Amos
"The Essential PA Programme"
The Essential PA Programme is an excellent choice for newcomers or those seeking to enhance their PA/EA abilities. The Principles of Persuasion & Influencing module was particularly enlightening, offering a deep dive into various techniques tailored to individual personalities for optimal results. Also the Project Management module was a highlight, granting comprehensive insights into the critical elements to monitor throughout a project's life-cycle.
Tracy Hodgson
"So friendly and relaxed"
It was extremely daunting for me to attend a course like this as I was the only Non PA in the group, but everyone welcomed me and made me feel at ease straight away. Friendly, understanding and very inquisitive about my current role. Lindsey and her family were very professional but also became friends, the style of teaching was more a conversation than learning. It's said, you learn more when having fun. Since passing the course, and placing this on my CV, I have been headhunted and now I am a fully fledged Executive Assistant. Thank you so much.
Chris Anderson
"SMARTER goals workshop"
I had the pleasure of taking part in Lindsay's SMARTER Goal Setting Workshop as part of the West Midlands PA Forum Learning & Development Conference. Lindsay was both informative and engaging. She created a dynamic and safe space for people to contribute and discuss their ideas and my colleagues and I thoroughly enjoyed the session. I have passed on the information learnt during the workshop to my team so they can also use this as part of their objective setting.
Linda Leggett
"Smarter Goal Setting - PA Forum L&D Conference"
I recently attended the PA Forum L&D Conference and attended Lindsay's session on Smarter Goal Setting and found it to be inspirational! I struggle with goal setting, but the tools shared by Lindsay made it a simple process to set SMART goals. I also join Lindsay's Lunch & Learn sessions and find I leave with hints & tips that I can implement straight away. I find Lindsay's style to be very empowering and supportive, I always feel motivated!
Nicola
"Fantastic course - everything I needed"
I am so glad I chose Your excellency for this course as it gave me exactly what I needed. Josh delivered the Finance Skills Masterclass so well and very engagingly, I feel like I have learnt a lot and am now going to be more confident to support my executives with financial decisions. I would highly recommend this course and Your Excellency as a company. They were brilliant in the run up to the course, asking what I needed out of the day and delivered exactly that. Impressive.
Cécile QUETU
"The Mini MBA On Demand"
I have completed the Mini MBA On Demand as a non-native speaker - I am French - this programme really exceeds my expectations in terms of content and teaching technique. You have managed to make it accessible even when the subject matter or vocabulary seems complicated or tricky! Thank you for providing such a fantastic programme for EAs/PAs and helping us to level up.
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Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

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