Principles of Human Resources for Administrative Managers

This one day training course is a Unit of the IQ/IAM Level 3 Award in Professional PA & Administration Skills


Senior PAs and Administrators are often called on for HR advice or to provide HR administrative support. This Unit provides a comprehensive overview of key knowledge and skills required to provide accurate and efficient HR advice and support. Learners will develop an understanding of the recruitment process, how to conduct interviews, monitoring performance and the requirements for human resources records.

At the end of this course you will be able to:

  • Define the key elements of an effective recruitment process
  • Recognise organisational recruitment policies and practice within the legislative framework including discrimination and right to work
  • Manage a recruitment campaign including preparation of job descriptions and working with recruitment agencies
  • Prepare and conduct interviews and identify the best candidate for the position
  • Understand the key elements of a contract of employment
  • Prepare and conduct successful appraisals
  • Monitor and record absenteeism and understand the main causes and organisational impact
  • Understand disciplinary and grievance policies and procedures
  • Understand the main legislation impacting HR processes including record handling and data protection

Why train with Your Excellency?

We're PA/EA champions

Your Excellency champions PAs like no other training provider. Working with the Institute of Administration Management, we have designed IAM Level 3 & 4 qualifications that will help to develop your career and profile within your business.

We're part of a big network

We’re well connected in the PA, VA and learning & development communities. We value the power of networking and can give you a personal introduction to PA Networking owners in your area so you can tap into the amazing community around you.

Accredited by the IAM

This course is one of 12 available within the Level 3 Award in Professional and Administration Skills. Complete 5 of your choice and you will achieve your own professional qualification. Because we are accredited by the IAM, you can be absolutely sure that our content is of the highest quality and completely up-to-date. And because PAs often have different responsibilities, our courses cover everything from marketing to finance, event management to business writing.

Industry leading training

If you want to take your career as a PA or EA to another level, there is no better training partner than Your Excellency to ensure you achieve your goals.

Request details for the Principles of Human Resources for Administrative Managers Unit

Complete the short form below to request further details of this course, or call the number below.

00 44 (0)7930 194147

To find out more call Lindsay on the number above or email her directly.