SFJ Awards - Level 4 Certificate in Office & Administration Management
Become a true strategic business partner
Who is this qualification for?
Become a true strategic business partner with our Level 4 Certificate in Office & Administration Management. Design your own qualification by selecting from a choice of topics including Management and Leadership, Commercial & Business Awareness and Effective Office Management.
We know that there are high expectations of you in your role. To truly support and work in partnership with your Executives you need to think and operate like them. Having the most up to date thinking on management and leadership theories, having sound commercial and business awareness and putting into practice processes and procedures that are the most effective will not only ensure the success of you as an EA but also the success of your Executives, your team and ultimately your organisation. This qualification will give you the formal recognition of your skills and learning and help you progress to a higher role within your organisation.
Each Unit can be attended as a standalone training course without registering for the full Certificate.
This qualification, delivered to Degree standard has been specifically designed for those who are already operating at a more senior level as experienced PAs, Executive PAs, Office and Administration Managers.
This is Qualification number 601/8983/6 on the Ofqual Register
To achieve your Level 4 Certificate you need to complete 3 units from a selection of 4. After completing each Unit you need to submit a written assignment which is marked and internally verified. When you’ve achieved 3 pass marks and your work is moderated you will achieve your Certificate.
Units of Study
Choose 3 Two-Day Units from the list below to personalise your qualification
Management Skills for Senior Administration Staff
This Unit covers fundamental people management skills and the contextual positioning of managers within an organisation.
You will learn how to motivate staff and communicate with people at all levels, including techniques to delegate tasks and manage difficult responses.
It will give you the skills to solve problems, deal with interpersonal conflict, and influence a range of organisational stakeholders towards your point of view. It also helps you to identify key areas for personal development to improve your managerial effectiveness.
Commercial & Business Awareness for Senior Administration Staff
This Unit is ideal for experienced PAs seeking to develop their commercial awareness and strategic thinking to improve personal confidence and engagement with senior managers.
It provides learners with an understanding of the critical issues affecting their organisation and how being commercially aware can increase overall business performance and their career prospects.
They will learn how to analyse the commercial environment in which you work and draw conclusions about how this affects change and the identity of your organisation.
The Role of The Executive Personal Assistant
This Unit will develop the learners’ knowledge and understanding of the role of the executive personal assistant. It covers their role within senior management teams, the principles of communication, project management, working practice and supporting business meetings and events. They will also develop their understanding of personal development for executive personal assistants.
Effective Office Management
This Unit will develop learners’ knowledge and understanding of effective office management. It covers the role of senior administration staff in managing work and techniques for planning, prioritising and managing work and projects. You will also develop your understanding of the role of senior administration staff in managing people.
You will understand the characteristics, advantages and disadvantages of different management styles & how to communicate assertively using proven models and approaches. You will learn to apply problem solving and decision making theory to create and maintain robust working processes.
Hear what our student Gemma thinks of the training so far as she nears completion of her Level 4 qualification...
About SFJ Awards
SFJ Awards are the OfQual regulated Awarding Organisation for the Level 3 Award in Professional PA and Administration Skills and Level 4 Certificate in Office and Administration Management.
As an approved SFJ Awards Centre, Your Excellency Limited meet stringent quality standards. You can be assured of content that is current and relevant, delivered by expert qualified trainers.
About IAM (Institute of Administrative Management)
IAM are one of the oldest professional bodies for business and administrative managers in the UK.
During your period of study with Your Excellency Limited, you will have Student Membership status of the IAM.
When you achieve your qualification, you’ll be able to take advantage of a preferential Your Excellency alumni rate and upgrade to full membership status.
Existing IAM members are eligible for 15% discount on listed training prices.
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