The Role of The Executive Personal Assistant

This two day training course is a Unit of SFJ Awards – Level 4 Certificate in Office & Administration Management


This Unit will develop the learners’ knowledge and understanding of the role of the executive personal assistant. It covers their role within senior management teams, the principles of communication, project management, working practice and supporting business meetings and events. They will also develop their understanding of personal development for executive personal assistants.

At the end of this course you will be able to:

  • Understand how the role and responsibilities of an Executive Personal Assistant contributes to the overall success of an organisation
  • Understand different communication styles and how this impacts on working with your team
  • Understand the communication process and how to overcome communication barriers
  • Build a portfolio of effective questions to enhance communication
  • Develop your assertiveness to maintain efficiency
  • Apply and understand the purpose and process of goal setting
  • Utilise the fundamentals of project management methodology
  • Identify and apply best practice time management techniques
  • Understand the characteristics and requirements of different meetings and events
  • Successfully plan, support and contribute at meetings and events
  • Take responsibility for your own personal and professional development

Why train with Your Excellency?

We're PA/EA champions

Your Excellency champions PAs like no other training provider. We design and deliver accredited training and qualifications that help to develop your career and profile within your business. Our founder and Director Lindsay Taylor is a former PA herself so she understands the challenges you face in this diverse role. We advocate membership of a professional body and have a close relationship with the Institute of Administrative Management (IAM).

We're part of a big network

We’re well connected in the PA, VA and learning & development communities. We value the power of networking and can give you a personal introduction to PA Networking owners in your area so you can tap into the amazing community around you. Furthermore, during your period of study with us you have student membership of the IAM. Upon achievement of your qualification you can upgrade to full IAM Membership at preferential Your Excellency alumni rates.

We Deliver Accredited Training and Qualifications

This course is one of 4 available within the Level 4 Certificate in Office & Administration Management. Complete 3 of your choice and you will achieve your own professional qualification. We work with Awarding Organisation SFJ Awards who are regulated by Ofqual. This means you can be sure that our content is of the highest quality and completely up to date.

Industry leading training

If you want to take your career as a PA or EA to another level, there is no better training partner than Your Excellency to ensure you achieve your goals. Because we understand that in the PA, EA and Administrative profession you often have many different responsibilities, our courses cover everything from marketing to finance, event management to business writing.

Contact us to request more details of our accredited qualifications and coaching services

For EA/PA training and coaching enquiries

00 44 (0)7930 194147

To find out more call us on the number above or email Lindsay Taylor directly

For executive training and coaching enquiries

00 44 (0)7824 619125

To find out more call us on the number above or email Malcolm Taylor directly