Principles of Persuasion & Influencing Skills for Administrative Managers

This one day training course is a Unit of the IQ/IAM Level 3 Award in Professional PA & Administration Skills

Overview

This Unit is about persuasion and influencing skills. It covers how to recognise and work with the communication styles of others and the use of different questioning techniques.

At the end of this course you will be able to:

  • Define persuasion and influence
  • Understand the key elements of communication and how you can tailor your message to different audiences
  • Explain the link between self-esteem and persuasion
  • Employ self-esteem and confidence building strategies
  • Present your ideas with IMPACT using your voice and language effectively
  • Build a portfolio of useful questions and influencing techniques

Why train with Your Excellency?

We're PA/EA champions

Your Excellency champions PAs like no other training provider. Working with the Institute of Administration Management, we have designed IAM Level 3 & 4 qualifications that will help to develop your career and profile within your business.

We're part of a big network

We’re well connected in the PA, VA and learning & development communities. We value the power of networking and can give you a personal introduction to PA Networking owners in your area so you can tap into the amazing community around you.

Accredited by the IAM

This course is one of 12 available within the Level 3 Award in Professional and Administration Skills. Complete 5 of your choice and you will achieve your own professional qualification. Because we are accredited by the IAM, you can be absolutely sure that our content is of the highest quality and completely up-to-date. And because PAs often have different responsibilities, our courses cover everything from marketing to finance, event management to business writing.

Industry leading training

If you want to take your career as a PA or EA to another level, there is no better training partner than Your Excellency to ensure you achieve your goals.

Contact us to request more details of our IAM accredited qualifications and coaching services

For EA/PA training and coaching enquiries

00 44 (0)7930 194147

To find out more call us on the number above or email Lindsay Taylor directly lindsay@yourexcellency.co.uk

For executive training and coaching enquiries

00 44 (0)7824 619125

To find out more call us on the number above or email Malcolm Taylor directly malcolm@yourexcellency.co.uk