Principles of Persuasion & Influencing Skills for Administrative Managers

This one day training course is a Unit of SFJ Awards – Level 3 Award in Professional PA & Administration Skills

Overview

This Unit is about persuasion and influencing skills. It covers how to recognise and work with the communication styles of others and the use of different questioning techniques.

At the end of this course you will be able to:

  • Define persuasion and influence
  • Understand the key elements of communication and how you can tailor your message to different audiences
  • Explain the link between self-esteem and persuasion
  • Employ self-esteem and confidence building strategies
  • Present your ideas with IMPACT using your voice and language effectively
  • Build a portfolio of useful questions and influencing techniques

Why train with Your Excellency?

We're PA/EA champions

Your Excellency champions PAs like no other training provider. We design and deliver accredited training and qualifications that help to develop your career and profile within your business. Our founder and Director Lindsay Taylor is a former PA herself so she understands the challenges you face in this diverse role. We advocate membership of a professional body and have a close relationship with the Institute of Administrative Management (IAM).

We're part of a big network

We’re well connected in the PA, VA and learning & development communities. We value the power of networking and can give you a personal introduction to PA Networking owners in your area so you can tap into the amazing community around you. Furthermore, during your period of study with us you have student membership of the IAM. Upon achievement of your qualification you can upgrade to full IAM Membership at preferential Your Excellency alumni rates.

We Deliver Accredited Training and Qualifications

This course is one of 12 available within the Level 3 Award in Professional PA and Administration Skills. Complete 5 of your choice and you will achieve your own professional qualification. We work with Awarding Organisation SFJ Awards who are regulated by Ofqual. This means you can be sure that our content is of the highest quality and completely up to date.

Industry leading training

If you want to take your career as a PA or EA to another level, there is no better training partner than Your Excellency to ensure you achieve your goals. Because we understand that in the PA, EA and Administrative profession you often have many different responsibilities, our courses cover everything from marketing to finance, event management to business writing.

Contact us to request more details of our accredited qualifications and coaching services

For EA/PA training and coaching enquiries

00 44 (0)7930 194147

To find out more call us on the number above or email Lindsay Taylor directly lindsay@yourexcellency.co.uk

For executive training and coaching enquiries

00 44 (0)7824 619125

To find out more call us on the number above or email Malcolm Taylor directly malcolm@yourexcellency.co.uk