Commercial & Business Awareness for Senior Administration Staff

This two day training course is a Unit of SFJ Awards – Level 4 Certificate in Office & Administration Management


This Unit is ideal for experienced PAs seeking to develop their commercial awareness and strategic thinking to improve personal confidence and engagement with senior managers.

It provides learners with an understanding of the critical issues affecting their organisation and how being commercially aware can increase overall business performance and their career prospects.

They will learn how to analyse the commercial environment in which you work and draw conclusions about how this affects change and the identity of your organisation.

“The sessions led by Lindsay and Malcom were delivered in a professional manner. The content was interesting and easy to understand. They are masters of their subjects and are passionate about them.”


Elizabeth Clarke Sarfati

At the end of this course you will be able to:

  • Identify an organisation’s role, purpose and culture
  • Identify and analyse organisational stakeholders and their needs
  • Understand the purpose and application of strategic analysis
  • Apply strategic analysis tools to your business or organisation
  • Identify your role in organisational strategy
  • Identify the factors that drive organisational change and explore theories and their application to overcome barriers and resistance
  • Recognise the power of brand to an organisation
  • Consolidate your learning by applying it to a case study

Why train with Your Excellency?

We're PA/EA champions

Your Excellency champions PAs like no other training provider. We design and deliver accredited training and qualifications that help to develop your career and profile within your business. Our founder and Director Lindsay Taylor is a former PA herself so she understands the challenges you face in this diverse role. We advocate membership of a professional body and have a close relationship with the Institute of Administrative Management (IAM).

We're part of a big network

We’re well connected in the PA, VA and learning & development communities. We value the power of networking and can give you a personal introduction to PA Networking owners in your area so you can tap into the amazing community around you. Furthermore, during your period of study with us you have student membership of the IAM. Upon achievement of your qualification you can upgrade to full IAM Membership at preferential Your Excellency alumni rates.

We Deliver Accredited Training and Qualifications

This course is one of 4 available within the Level 4 Certificate in Office & Administration Management. Complete 3 of your choice and you will achieve your own professional qualification. We work with Awarding Organisation SFJ Awards who are regulated by Ofqual. This means you can be sure that our content is of the highest quality and completely up to date.

Industry leading training

If you want to take your career as a PA or EA to another level, there is no better training partner than Your Excellency to ensure you achieve your goals. Because we understand that in the PA, EA and Administrative profession you often have many different responsibilities, our courses cover everything from marketing to finance, event management to business writing.

Contact us to request more details of our accredited qualifications and coaching services

For EA/PA training and coaching enquiries

00 44 (0)7930 194147

To find out more call us on the number above or email Lindsay Taylor directly

For executive training and coaching enquiries

00 44 (0)7824 619125

To find out more call us on the number above or email Malcolm Taylor directly