Problem Solving: Promoting a Solution Focused Office – Part 1

You’re probably the “go to” person when problems arise at work aren’t you?  The expectation from your Executives and your team is that you have all the answers and with a wave of your metaphoric magic wand can deliver and save the day!
So how do you go about keeping your cool and doing just that?  

In this Blog Post Series I’m going to share valuable learning with you so you can more effectively problem solve and ensure a solution focused office. 

Let’s kick off with some interesting research conducted by the World Economic Forum and The Future of Jobs Report. The Report is really interested to understand the impact of AI and robotisation on our roles and recognise that this will impact the “human” skills that are needed to balance out digitalisation and technology.  You can read this Report here.

Consider the Top 10 growing skills for 2025.  Isn’t it interesting that 5 of these skills are categorised as problem solving skills? 

Now consider this quote:

“There is a solution to every problem”

In order to be the most effective at problem solving we need to believe this to be true so that we are striving for solutions. This is what we call an “enabling belief” – believing it to be true will enable you to achieve success.  

Henry Ford, founder of the Ford Motor Company said “If you believe you can or believe you can’t do something, either way you are likely to be right”.   Your mindset – your “can-do” attitude –  is essential to set the foundation for a solution focused office. 

Part 2 of this Blog series can be read here


More Posts

Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

The knowledge and skills you will learn will be equally useful within your professional role and personal lives.

IAM are one of the oldest professional bodies for business and administrative managers in the UK.

During your period of study with Your Excellency Limited, you will have Student Membership status of the IAM.

When you achieve your qualification, you’ll be able to take advantage of a preferential Your Excellency alumni rate and upgrade to full membership status.

Existing IAM members are eligible for 15% discount on listed training prices.

Your Excellency offers professional accredited training through the SFJ Awards.

SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional PA and Administration Skills and Level 4 Certificate in Office and Administration Management.

Reserve your place on the SFJ Awards Qualifications

Grow your confidence and study for an accredited, industry recognised professional qualification.


Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.