
Lunch and Learn with Lindsay – Issue 82: My pen is poised…
This year my pen is poised and I’ll be hand-writing Christmas cards – how about you?

This year my pen is poised and I’ll be hand-writing Christmas cards – how about you?

2022 looms…as does goal setting for the new year! Learn how Locke & Latham’s Goal Setting theory can contribute to your success.

We know many of you wish you had an extra pair of hands…remember, though “You’re not an octopus”!

Issuing this on the day after Halloween and a steady stream of excited “Trick or Treaters” to Your Excellency HQ last night, it got me to thinking…

Feeling like you don’t fit in or you’re a “square peg in a round hole” has huge implications for your ultimate happiness and success.

Always consider things from another perspective….our Director Lindsay reminisces about living and working in the USA and the learning she gained…

Let’s replace the “F” word with the “C” word. Let’s favour Feedback over Criticism.

Hands up if you sometimes get to the end of your work day and feel like you haven’t achieved all you wanted to?

Today we complete our identification of emotional labels which will contribute to your Emotional Intelligence.

⭐️The Art of the Smile⭐️
I’m excited about this article. Just typing the title (which I’m picturing Vegas-style in rainbowed neon lights) has a feel good factor to it. It’s making me smile.
I’ve Googled the definition of “smile” and now I’m frowning. I’m a tad disappointed in the definition. According to Wikipedia it’s
“A facial expression formed by flexing the muscles near both ends of the mouth and by flexing the muscles throughout the mouth”.

Today we continue with an identification of emotional labels which will contribute to your Emotional Intelligence. We are on the letters M to R.

How are you FEELING today?
Let’s continue with an identification of emotional labels which will contribute to your Emotional Intelligence.

Last week Your Excellency exhibited at The PA Show in London. It was the perfect opportunity to catch up with existing clients and business friends alongside meeting new EAs, PAs and Executive Support professionals keen to know how the team here at Your Excellency can support you in your career.

I do hope this week’s #LunchNLearnWithLindsay finds you well – and to all our UK readers, you are having an enjoyable Bank Holiday weekend.
Today I’m honing in on inspiring leadership quotes. During the two day training course “Management Skills” which forms a Unit of the Level 4 Qualification, I ask my learners to share their favourite quotes.

SMART GOALS …the star of “goal setting” since the 1980’s when first introduced by American Consultant George T Doran in his whitepaper “There’s a SMART Way to write management goals and objectives”. SMART is the simple and effective framework to ensure your goals can be defined, measured and achieved.
But in today’s demanding and fast-paced business environment, how robust is Doran’s method? How SMART is SMART?

Let’s consider combining Logical and Lateral (or creative) thinking to promote a solution focused office.
Logical Problem Solving
Logical problem solving, as it’s name implies, follows a logical sequence – you clearly move from one related thought to another and base your analysis on factual data and information. Find out
What is fact here?
What do I already know?
How and where can I find out the data and information I need?
Who would be able to help me?

One of the easiest, and most memorable processes to follow when problem solving is the IDEAL model (attributed to John Bransford & Barry Stein in their book Problem Solver 1984)
This model will keep you on track to ensure your problem solving is robust and effective and that you don’t miss any of the crucial stages of the process.

Emotional Intelligence & See you at The PA Show 2021!
Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.
The knowledge and skills you will learn will be equally useful within your professional role and personal lives.
IAM are one of the oldest professional bodies for business and administrative managers in the UK.
If enrolling in The Mini MBA Programme, you will have 3 months Associate Membership status of the IAM.
The IAM are the Accrediting organisation for The Mini MBA.
Existing IAM members are eligible for 15% discount on listed training prices.
Your Excellency offers professionally recognised Qualifications through SFJ Awards.
SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional Executive Assistant, Personal
Assistant & Administration Skills. This qualification is incorperated into The Essential PA Programme.
Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.