Lunch and Learn with Lindsay – Issue 271: Decisions, Decisions!

Welcome to this Issue 271.

I’m sure you’d agree with me when I say that decisions are constant in the fast-paced world of executive and administrative support. And whilst some decisions are simple, others carry significant consequences.

Many people make decisions reactively, emotionally or without clear structure, leading to doubt, confusion or wasted time. They don’t calculate the cost of their decisions or realise that every decision, whether selecting a supplier, preparing a board report, managing diaries, or streamlining processes, shapes outcomes.

Effective decisions:

– Save time and reduce stress
– Improve communication and clarity
– Support business goals
– Strengthen credibility and trust and
– Build confidence and resilience

Over the next few Lunch n Learn Issues I’ll be sharing practical tips on effective decision making so you can make them with clarity, intention and structure.

Let’s kick off today’s learning with considering The IDEAL Decision Model and the first letter “I” for Identify the Decision Point.  This Model is adapted from a well-known problem-solving technique.  

The IDEALDecision Model provides a simple, repeatable framework for tackling decisions of any size.

1. Identify the Decision Point

Start by identifying exactly what decision needs to be made. Many people jump to solutions before defining the decision itself.

Ask yourself:
What has happened that requires a decision?
What is the real choice here?
What is within my control to decide and what isn’t?

Being clear at this stage prevents wasted effort and ensures you’re tackling the right issue.


Stay tuned for next week’s Issue for more “decision-making” tips! 

Wishing you a great week.



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