The Language of Leadership – Part 1

I love sharing management and leadership theories with my PA and EA clients. There is something immensely satisfying about the PA who, eyes wide in realisation, announces

“So there’s a copyrighted theoretical name for that?  Really?  But we’re doing this stuff every day!”

Yep.  Absolutely. Many of the practices you’re already employing have their foundation in leadership and management theories and strategies.  And how great does it make you feel when you discover that?  That awareness, that discovery can be a huge self-esteem boost.

The EA/PA is a leader in their own right and that’s something you need to be proud of and something you need to take ownership of.  From this awareness you can then hone your management and leadership skills to ensure you are employing the very best practices. And in doing so you are well on the way to not only raising your own profile but that of the profession itself.

In my next 4 posts I’ll be sharing one particular element of management and leadership – The Language of Leadership.  We will explore the impact you can create by choosing specific words and being selective with your communication style and delivery.  I’ll share instantly useable and practical suggestions that will gain you the respect of your team members and ensure you can inspire and motivate yourself and others.

If you’re interested in learning more about management and leadership theories head on over to our Virtual Academy to learn more about our accredited EA qualification, SFJ Awards – Level 4 Certificate in Office & Administration Management.

What makes a leader?

Let’s kick off our learning by understanding what makes a leader.  And one of the best fitting quotes and my favourite is this, from John Quincy Adams, the 6th US President

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader”

I believe the key word here is “inspire”. In order to be a true, effective leader we need to be an inspiration to others (and equally to ourselves).

Take time to find out what inspires your work colleagues – what “pushes their buttons”?  What is the “sweet spot” of those you are working with?  What are their interests, belief and values?  Because when the focus of our language, subjects and topics are aligned with these things, when we tailor our language to fit the person we are leading, then we are more easily able to inspire them, “get on the same wavelength” and create and maintain the very best rapport.

Enjoyed reading this? Read Part 2 of The Language of Leadership here!


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Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

The knowledge and skills you will learn will be equally useful within your professional role and personal lives.

IAM are one of the oldest professional bodies for business and administrative managers in the UK.

During your period of study with Your Excellency Limited, you will have Student Membership status of the IAM.

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Existing IAM members are eligible for 15% discount on listed training prices.

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