A Journey of Learning

You know when you start something new and you’re a bit clunky and slow at it?  I find that really frustrating.

You see, my perfectionist streak and impatience kicks in big time. I want to be an expert at everything right from the word “go”.  Of course, I know that’s not humanly possible.  Reminding myself of the competency/learning ladder is a real tonic to diffuse my frustration, to recognise where I am on that steep learning curve and to level myself and become more objective.

Our inevitable “clunkiness” at starting something new, at grasping a new concept, practice or technique can be explained in simple psychology theory.  And that knowledge and understanding of the human pscyhe can take the pressure off you.  It’s okay to take slightly longer at something new – to learn by trial and error, to have hiccups or “brain burps”.

Know that every moment of practice and repetition means you are becoming more skilled and more competent.  Know that there is no failure, only feedback.

You’re going to love the free chapter of my book “A-Z Pearls of Wisdom for Executive PAs” containing details of the competency/learning ladder. Sign up to our newsletter here and you’ll receive a copy.

You’ll also love this very apt archive #LunchNLearnWithLindsay message.

We’re all on a journey of learning.  We’re all going to be “clunky” at the start.  Every expert was once a beginner.


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Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

The knowledge and skills you will learn will be equally useful within your professional role and personal lives.

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