
Lunch and Learn with Lindsay – Issue 27: The Language of Leadership
Being able to inspire and motivate yourself and others is the very definition of a leader, and I just love this quote from 6th US President, John Quincy Adams. In

Being able to inspire and motivate yourself and others is the very definition of a leader, and I just love this quote from 6th US President, John Quincy Adams. In

Consider Words, Tone & Body Language Based on the research of Harvard Professor Albert Mehrabian, face-to-face communication when sharing our thoughts and feelings, can be broken down into three areas

Use Towards Language ‘If you believe you can or believe you cannot do something, either way you are likely to be right” Henry Ford To inspire and motivate (yourself and

Tailor your language! Tailoring your language to the person you’re communicating with means they can better identify with what you’re saying. It’s a surefire way of getting on the same

I love sharing management and leadership theories with my PA and EA clients. There is something immensely satisfying about the PA who, eyes wide in realisation, announces “So there’s a

Welcome to this #LunchNLearnWithLindsay. I hope this message finds you well. Today I’m encouraging you to tailor your language to create the best rapport with everyone you communicate with. My

Did you know that, whilst we access all five senses to “make sense” of our worlds (we see, hear – feel – touch and emotions, smell and taste), most of

Welcome to another #LunchNLearnWithLindsay….and one in which I am going to mention the “C” word! If you’ve been tasked with getting creative with this year’s Christmas party or celebration online,

The leading UK training specialist for PAs, EAs, VAs and Administrative Professionals, Your Excellency Ltd, has announced details of a new Ambassador Programme. Your Excellency Ltd has been established for

Emotions are running high during this global pandemic. The need to recognise, understand and manage these emotions is crucial as we strive not just to survive but to thrive through

Welcome to another #LunchNLearnWithLindsay. I’ve always considered the PA and EA role privileged. You get so see, hear and experience what’s happening from the “shop floor” all the way to

The last couple of weeks have been a whirlwind of activity here at Your Excellency HQ with online training deliveries galore and a very exciting press announcement. If you missed

Consider your role a privileged position. You are privy to lots of information. You have contact with your Executives, team members, customers, clients and suppliers. Even with the current

Consider your role a privileged position. You are privy to lots of information. You have contact with your Executives, team members, customers, clients and suppliers. Even with the current

Consider your role a privileged position. You are privy to lots of information. You have contact with your Executives, team members, customers, clients and suppliers. Even with the current

Consider your role a privileged position. You are privy to lots of information. You have contact with your Executives, team members, customers, clients and suppliers. Even with the current

Consider your role a privileged position. You are privy to lots of information. You have contact with your Executives, team members, customers, clients and suppliers. Even with the current

In honour of World Mental Health Day, I’m sharing my “Manage your Energy” training session. Remember Russian playwright Anton Chekov’s saying that “learning is of no value unless you put
Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.
The knowledge and skills you will learn will be equally useful within your professional role and personal lives.
IAM are one of the oldest professional bodies for business and administrative managers in the UK.
If enrolling in The Mini MBA Programme, you will have 3 months Associate Membership status of the IAM.
The IAM are the Accrediting organisation for The Mini MBA.
Existing IAM members are eligible for 15% discount on listed training prices.
Your Excellency offers professionally recognised Qualifications through SFJ Awards.
SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional Executive Assistant, Personal
Assistant & Administration Skills. This qualification is incorperated into The Essential PA Programme.
Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.