Lunch and Learn with Lindsay – Issue 74: Emotional Intelligence S-Z
Today we complete our identification of emotional labels which will contribute to your Emotional Intelligence.
Today we complete our identification of emotional labels which will contribute to your Emotional Intelligence.
⭐️The Art of the Smile⭐️
I’m excited about this article. Just typing the title (which I’m picturing Vegas-style in rainbowed neon lights) has a feel good factor to it. It’s making me smile.
I’ve Googled the definition of “smile” and now I’m frowning. I’m a tad disappointed in the definition. According to Wikipedia it’s
“A facial expression formed by flexing the muscles near both ends of the mouth and by flexing the muscles throughout the mouth”.
Today we continue with an identification of emotional labels which will contribute to your Emotional Intelligence. We are on the letters M to R.
How are you FEELING today?
Let’s continue with an identification of emotional labels which will contribute to your Emotional Intelligence.
Last week Your Excellency exhibited at The PA Show in London. It was the perfect opportunity to catch up with existing clients and business friends alongside meeting new EAs, PAs and Executive Support professionals keen to know how the team here at Your Excellency can support you in your career.
I do hope this week’s #LunchNLearnWithLindsay finds you well – and to all our UK readers, you are having an enjoyable Bank Holiday weekend.
Today I’m honing in on inspiring leadership quotes. During the two day training course “Management Skills” which forms a Unit of the Level 4 Qualification, I ask my learners to share their favourite quotes.
SMART GOALS …the star of “goal setting” since the 1980’s when first introduced by American Consultant George T Doran in his whitepaper “There’s a SMART Way to write management goals and objectives”. SMART is the simple and effective framework to ensure your goals can be defined, measured and achieved.
But in today’s demanding and fast-paced business environment, how robust is Doran’s method? How SMART is SMART?
Let’s consider combining Logical and Lateral (or creative) thinking to promote a solution focused office.
Logical Problem Solving
Logical problem solving, as it’s name implies, follows a logical sequence – you clearly move from one related thought to another and base your analysis on factual data and information. Find out
What is fact here?
What do I already know?
How and where can I find out the data and information I need?
Who would be able to help me?
One of the easiest, and most memorable processes to follow when problem solving is the IDEAL model (attributed to John Bransford & Barry Stein in their book Problem Solver 1984)
This model will keep you on track to ensure your problem solving is robust and effective and that you don’t miss any of the crucial stages of the process.
Emotional Intelligence & See you at The PA Show 2021!
Many of you reading this are the “go to” person in your team when things go wrong. With a wave of your metaphoric magic wand, the expectation is that you’ll have all the answers and you’ll save the day…..
You’re probably the “go to” person when problems arise at work aren’t you? The expectation from your Executives and your team is that you have all the answers and with a wave of your metaphoric magic wand can deliver and save the day!
Remember my “Manage your Energy” session where I identified that the best way to renew our emotional energy is to say “thank you”? In whatever form this takes (an email, a text, a phone call, a handwritten card through the post, a hug….) it’s a recognition and appreciation of someone that ensures a flood of feel-good emotions (for both parties!).
Today I’m asking you to identify someone you’d like to say “thank you” to and then to do it!
As many of venture to in-person events, here’s our Five essential tips to ease you back…
My countdown to a face to face event is over.
Today’s the day I head into London for my first in-person event for “goodness-knows-how-long”!
The Office Management Awards evening has been in my calendar for some time and my feelings of excitement mixed with apprehension have been steadily building.
Breaking down ASSERTIVENESS into the 3Vs of communication – Verbal, Vocal and Visual – is a fantastic way of honing in on the intricacies of applying assertive communication. Consider the following:
In this issue I want to share a simple ABC model with you and I’m using a slide taken from our training materials for the Ofqual Regulated Level 3 Qualification that Your Excellency deliver.
We are continuing with advice and tips to deal with challenging situations and I believe this C S Lewis quote is apt for today’s content and retaining that overriding positivity.
Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.
The knowledge and skills you will learn will be equally useful within your professional role and personal lives.
IAM are one of the oldest professional bodies for business and administrative managers in the UK.
If enrolling in The Mini MBA Programme, you will have 3 months Associate Membership status of the IAM.
The IAM are the Accrediting organisation for The Mini MBA.
Existing IAM members are eligible for 15% discount on listed training prices.
Your Excellency offers professionally recognised Qualifications through SFJ Awards.
SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional Executive Assistant, Personal
Assistant & Administration Skills. This qualification is incorperated into The Essential PA Programme.
Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.