SMART GOALS …the star of “goal setting” since the 1980’s when first introduced by American Consultant George T Doran in his whitepaper “There’s a SMART Way to write management goals and objectives”. SMART is the simple and effective framework to ensure your goals can be defined, measured and achieved.

But in today’s demanding and fast-paced business environment, how robust is Doran’s method? How SMART is SMART?

Emotional Intelligence & See you at The PA Show 2021!

Many of you reading this are the “go to” person in your team when things go wrong. With a wave of your metaphoric magic wand, the expectation is that you’ll have all the answers and you’ll save the day…..

Remember my “Manage your Energy” session where I identified that the best way to renew our emotional energy is to say “thank you”? In whatever form this takes (an email, a text, a phone call, a handwritten card through the post, a hug….) it’s a recognition and appreciation of someone that ensures a flood of feel-good emotions (for both parties!).

Today I’m asking you to identify someone you’d like to say “thank you” to and then to do it!

As many of venture to in-person events, here’s our Five essential tips to ease you back…

Breaking down ASSERTIVENESS into the 3Vs of communication – Verbal, Vocal and Visual – is a fantastic way of honing in on the intricacies of applying assertive communication. Consider the following:

In this issue I want to share a simple ABC model with you and I’m using a slide taken from our training materials for the Ofqual Regulated Level 3 Qualification that Your Excellency deliver.

We are continuing with advice and tips to deal with challenging situations and I believe this C S Lewis quote is apt for today’s content and retaining that overriding positivity.

Step away from that “woe-is-me” cry when things don’t go to plan! It’s important to foster a solution-focused attitude rather than wallowing in despair…I know it’s “easier-said-than-done” but with a few techniques and ideas at the ready, you’ll become more adept at dealing with days that are far from perfect!

It’s SO important to identify the changes that you need to make for a better tomorrow, a better appreciation of your role and the contributions you make to the success of your Executive, your team – actually, make that, your organisation.

Welcome to another instalment of “The Magic of Words”.  I hope you’ve enjoyed a great weekend (for those in the UK who love the sun, like me – just wow!!). 

Goals and objectives are there to be “achieved” so it makes sense that the use of words that promote forward movement and momentum are your magic ones. You are heading towards achieving your goals and putting in to practice “towards” thinking using “towards” words as opposed to “away from” thinking and “away from” words.

Over the next few weeks, I will be sharing learning on “The Magic of Words” and my belief that words have a magic and power to them. Words can transport you to a different place, a different time and they can evoke feelings, sounds, movements and images.

Over the next few weeks, I will be sharing learning on “The Magic of Words” and my belief that words have a magic and power to them. Words can transport you to a different place, a different time and they can evoke feelings, sounds, movements and images.